Privacy Policy

When you interact with the Hysoop platform (via web portal, request for quote forms, inquiry consoles, or direct account registration), we may collect the following categories of information:

• Account & Contact Details: Full name, professional email address, telephone numbers, company or enterprise name, Tax Identification Number (TIN), business registration details, and physical office addresses.
• Commercial Inquiries & RFQs: Product specifications, requested quantities, incoterms (FOB, CIF, EXW), target delivery timelines, port of discharge (e.g. Djibouti / Modjo Dry Port), and associated attachments or architectural blueprints.
• Technical & Device Logs: IP address, browser type, operating system, referrer URLs, and rate-limiting security counters to protect system stability.
• Client Preferences: Product favorites/likes, search history, saved filters, and notification settings.

We process collected data strictly for lawful commercial purposes, including:

We employ multi-layered enterprise defense strategies to safeguard your records:

• Server-Side Session Isolation: Administrative portals and client accounts are cryptographically separated with HMAC-SHA256 authenticated cookies and Edge Middleware guards.
• Automated Rate Limiting: High-frequency requests and automated scraping are continuously monitored and rate-limited to ensure system availability and protect confidential catalogs.
• Transport Encryption: All data transmissions between your browser and our servers are encrypted via modern TLS protocols.
• Role-Based Access Controls: Internal access to commercial documents is strictly restricted to designated trade officers, customs brokers, and system administrators.

Hysoop Business Group does not sell, rent, or trade your personal or business data. We share necessary operational data only with trusted entities involved in completing your trade:

• Freight & Shipping Carriers: Shipping lines, freight forwarders, and transit handlers operating along maritime and dry-port trade routes.
• Verified Export Cooperatives & Suppliers: Authorized producers and manufacturing mills fulfilling specific line items.
• Governmental & Regulatory Bodies: Relevant regulatory authorities when mandated by Ethiopian law, customs inspection protocols, or legal judicial orders.

As a business client or partner, you maintain full control over your information:

• Access & Review: View and export your company profile, past quotation requests, and order history via your Account Dashboard.
• Correction: Update contact details, business designations, or delivery addresses at any time.
• Account Deactivation & Deletion: Request full closure of your account and archival or erasure of eligible commercial records.